When Lisa Lugton lost her beloved Jack Russell, Oliver, it changed her life – and inspired her to build a service that offers compassion, dignity, and care to grieving pet families. In this episode of the Growth for Good Podcast, host Drew Hendry speaks with Lisa about the founding of Oliver’s Highland Pet Crematorium in Ross-shire, why she sold her home to make it happen, and how love and high standards are built into every detail.
From her diverse career in policing, hospitality, and running the award-winning Frankie & Lola’s soft play centre, to the influence of her formidable Italian Nana, Lisa shares how resilience and empathy have guided her entrepreneurial journey.
We also explore the challenges of starting a heart-led business, her support for local charities and artisans, and her vision for raising the bar in pet aftercare across the Highlands.